My cd/dvd drive does not play cd. it starts playing the cd and stop. but it plays dvd . does any

10-11  Source: Network gathering  Views:0 

I use this hp pavilion a6200n with vista home premuim 32-bit.  I had to take it to geek squad last year because windows could not load at all.  now I have the same problem i was having last year, which is crashing al the times and freezing.  On top of that, the cd/dvd drive can no longer play cd.  can anyone help?  oh, let me mention that I tried to use the recovery discs i got from hp to to bring the pc back to factory image, but I keep receiving the error message :  system recovery cannot be performed with this disc.
Try starting the recovery from the hard drive.  HP may have shipped you the wrong recovery disks.
Performing a HP System Recovery with VISTA
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
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