Unable to login thought i have re-installed latest...

10-11  Source: Network gathering  Views:0 

Please reply as soon as possible.
I have make sure my password correct.
I have recover my password few times to make sure it is correct.
I have re-installed it many times to make sure it is latest version.
I can login through Internet Explorer browser but cannot log in to skype messenger.
Try to disable Symantec Firewall.
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